Effective Date November 1, 2025
Please read the following Terms of Service carefully. These Terms of Service (“Terms”) are an agreement between you (“you,” “your,” or “user”) and Sublync, its subsidiaries, affiliates, agents, service providers, and assigns (“Sublync,” “company,” “us,” “we,” or “our”). These Terms govern your use of products and services we may offer through our website www.Sublync.com and all associated sites owned by Sublync and linked to this website (collectively, the “Site”).
The Sublync app, website, and Sublync services are owned and operated by Sublync and are provided to you expressly subject to this Agreement. By accessing, browsing, and/or using Sublync services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement and the Sublync Privacy Policy, which may be found at www.Sublync.com. You also agree to comply with all applicable laws and regulations
In addition, by agreeing to this Agreement and the Sublync Privacy Policy, you also agree to Mbanq’s Privacy Policy, which may be reviewed at https://www.mbanq.com/legal. The terms and conditions of this Agreement form an essential basis of the relationship between you and Sublync, and this Agreement governs your use of the Sublync app and Sublync services.
Notice: Disputes about these Terms and the Sublync website are subject to binding arbitration and a waiver of class action rights, as detailed in the “Arbitration and Class Action Waiver” section (Section 13). Sublync reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms and its Privacy Policy at any time. It is your responsibility to check these Terms and the Privacy Policy periodically for changes. Your continued use of this Site after any updates constitutes your acceptance of those changes. As long as you comply with these Terms, Sublync grants you a personal, non-exclusive, non-transferable, limited right to access and use this Site.
This Agreement does not apply to the Customer Account and Cardholder Agreement (the “Bank Services”), which are provided by Bank, Member FDIC (“Bank”). Please refer to the Bank’s Business Account and Card Agreements available on the Sublync website for further information regarding Bank Services and your privacy rights related to them (link to be inserted).
The Bank is not a party to this Agreement and is neither responsible nor liable for the Sublync services provided by Sublync or the core services provider (“Mbanq”) under this Agreement or any other agreement you may have with Sublync.
If you have any questions, comments, or concerns, please visit the Sublync “Contact Us” section on the website. You may also email or call us.
Eligibility
To use this Site, you must be of legal age (18 years old or the age of majority in your jurisdiction) and represent and warrant that you meet this requirement. If you are agreeing to these Terms on behalf of an organization, entity, or co-applicant, you represent and warrant that you are authorized to do so and to bind that organization, entity, or co-applicant to these Terms (in which case, references to “you” and “your,” except in this sentence, refer to that organization, entity, or co-applicant).
If Sublync has previously prohibited you from accessing this Site, you are not permitted to access or use it.
Proprietary rights
This Site is owned and operated by Sublync and contains material derived, in whole or in part, from content supplied by Sublync, its partners, and other sources. All such materials are protected by United States copyright laws and other applicable intellectual property laws.
You agree to comply with all applicable copyright and other laws, as well as any additional notices or restrictions contained on this Site. You acknowledge that this Site has been developed, compiled, prepared, revised, selected, and arranged by Sublync and others through the application of methods and standards involving substantial time, effort, and expense, and that it constitutes valuable intellectual property of Sublync and such parties.
You agree to notify Sublync immediately upon becoming aware of any unauthorized access to or use of this Site by any individual or entity, or of any claim that this Site infringes any copyright, trademark, or other contractual, statutory, or common law rights.
All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights shall, as between you and Sublync, remain the sole and exclusive property of Sublync.
Warranty and disclaimers
You expressly understand and agree that:
Your use of this site is solely at your own risk. Sublync does not make any representations or warranties concerning any content contained in or accessed through this site, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through this site. This site is provided on an “as-is” basis, without warranties or any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that use of this site will be uninterrupted or error-free.
Any content downloaded or otherwise obtained through this site is downloaded and used at your sole discretion and risk and you will be solely responsible for any damage to your computer system, mobile device, software, technology or loss of data that results from the download or use of any such content.
No advice or information, whether oral or written, obtained by you from Sublync or through or from this site shall create any warranty. Sublync makes no representation, warranty, guarantee, or promise that the products, services, or site will meet your requirements or achieve any particular results.
Limitation of liability
To the fullest extent allowed by applicable law, under no circumstances and under no legal theory (including, without limitation, tort, contract, strict liability, or otherwise) shall Sublync be liable to you or to any other person for (a) any indirect, special, incidental, or consequential damages of any kind, including damages for lost profits, loss of goodwill, work stoppage, accuracy of results, or computer failure or malfunction, or (b) any amount, in the aggregate, in excess of the greater of (i) $100 or (ii) the amounts paid by you to Sublync in connection with the website in the twelve (12) month period preceding this applicable claim.
In the event that you have a dispute with any third party, you agree that Sublync is under no obligation to become involved on your behalf. You release Sublync, and our officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way relating to such disputes and/or this Site. If you are a California resident,
you hereby waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” This release includes the criminal acts of others
Exclusions and limitations
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages such as above in Sections 3 and 4. Accordingly, some of the above limitations may not apply to you. If you are a New Jersey resident, or a resident of another state that permits the exclusion of these warranties and liabilities, then the limitations in Sections 3 and 4 specifically do apply to you.
Termination
These Terms are effective unless and until terminated by you or us. We may, in our sole and absolute discretion, deny you access to all or part of this Site and/or our Services at any time for any or no reason at all, with or without notice to you. Grounds for such termination shall include, but not be limited to, (a) breaches or violations of these Terms or other agreements, (b) requests by law enforcement or government agencies, (c) discontinuance or material
modification of this Site (or any part thereof), (d) unexpected technical or security issues or problems, (e) extended periods of inactivity, (f) activities related to protecting the rights, property, or safety of Sublync, our agents and affiliates, or our users and the public, or (g) if you provide any information that is false, inaccurate, out-of-date, or incomplete. Additionally, any suspected fraudulent, abusive, or illegal activity that may be grounds for termination
of your use of our Site and/or Services may be referred to appropriate law enforcement authorities. If we terminate your right to access this Site, these Term will terminate and all rights you have to access this Site will immediately terminate; however, certain provisions of these Terms will still apply post-termination, including without limitation, the Arbitration and Class Action Waiver provisions.
Indemnity
You agree to indemnify, defend, and hold Sublync and our respective officers, directors, employees, members, shareholders, and representatives (and all successors and assigns of any of the foregoing) harmless from and against any claim or demand, including, without limitation, reasonable attorneys’ fees and disbursements, made in connection with or arising out of your violation of these terms or our privacy policy, and/or your submission, posting, or transmission of content to this site. We reserve the right, at our own expense, to assume the exclusive defense and control of such disputes, and in any event you will cooperate with us in asserting any available defenses.
Prohibited uses
Use of the Site for any illegal purpose, or any other purpose not expressly permitted in these Terms, is strictly prohibited. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including removing the offending Content from our Site, suspending or terminating access to our Services and/or Site and reporting such violators to law enforcement authorities.
Use this Site to harass, abuse, or threaten any other person;
Provide information that is unlawful, harmful, deceptive, tortious, defamatory, libelous, or invasive of another’s privacy;
Use this Site commercially, for benchmarking, or to compile information for a product or service;
Copy, download (other than for personal use, or as otherwise expressly permitted by these Terms), modify, distribute, post, transmit, display, perform, reproduce, broadcast, duplicate, publish, republish, upload, license, reverse engineer, create derivative works from, or offer for sale any content or other information contained on or obtained from or through this Site by any means except as provided for in these Terms or with the prior written consent of Sublync;
Scrape, access, monitor, index, frame, link, or copy any content or information on this Site by accessing this Site in an automated way, using any robot, spider, scraper, web crawler, or any other method of access other than manually accessing the publicly available portions of this Site through a browser or accessing this Site through any approved API;
Violate the restrictions in any robot exclusion headers of this Site, if any, or bypass or circumvent other measures employed to prevent or limit access to this Site;
Upload or otherwise make available any material that contains any software, device, instructions, computer code, files, programs and/or other content or feature that is designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment (including without limitation any time bomb, virus, software lock, worm, self-destruction, drop-device, malicious logic, Trojan horse, trap door, “disabling,” “lock out,” or “metering” device, or any malicious code);
Attempt to disable, overburden, or impair the proper working of this Site (including the use of any Mail list, Listserv, or any form of auto-responder or “spam”);
Use the Website to distribute any other party’s intellectual property unless you have the right to do so, or remove or alter any copyright, trademark, or other proprietary notice contained on this Site;
Make available trade secrets or other confidential or proprietary information, or provide any material that you do not have a right to make available under any law or under contractual or fiduciary relationships, including but not limited to insider information, or confidential or proprietary information learned or disclosed as part of employment relationships or under non-disclosure agreements;
Falsely state or otherwise misrepresent your affiliation with a person or entity, or impersonate any person or entity;
Violate these Terms or any guidelines or policies posted by Sublync; and/or
Interfere with any other party’s use of this Site.
Please note that the terms and restrictions described in these Terms also apply to any content that you may be able to
copy or download from this Site (e.g., guides and white papers).
Sublync reserves the right, but not the obligation, in our sole and absolute discretion, to remove any information
provided by you, and/or block access to the Site.
Electronic communication
When you communicate with us electronically, such as via e-mail, you consent to receive communications from us electronically. Please note that we are not obligated to respond to inquiries that we receive. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Third party links and websites
Sublync has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of, or opinions expressed in, any third-party websites or by any third party that you interact with through or on this Site. In addition, Sublync will not and cannot monitor, verify, censor, or edit the content of any third-party website or service. By using this Site, you release and hold Sublync harmless from any and all liability arising from your use of any third-party website or service, and you acknowledge and agree that the terms and privacy policies of such third parties govern your interactions with and use of such websites and services.
Privacy
By using this Site, you acknowledge and accept this Site’s Privacy Policy and consent to the collection and use of your data in accordance with the Privacy Policy. By using this Site, you acknowledge that Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
Rights ti modify this site
We may change, suspend or discontinue any aspect of this Site or service at any time. Sublync reserves the right to change system configurations, product specifications, upgrades, pricing, layouts, options and any other specifications at any time without notice. We may also impose limits or restrictions on certain services, features or content or restrict your access to parts or all of this Site without notice or liability.
Arbitration ans class action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
13a. Agreement to Arbitrate. You and Sublync agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section 13 is intended to be interpreted broadly and governs any and all disputes between us including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below
13b. Dispute Resolution. Most disputes can be resolved without resort to arbitration. If you have any dispute with us, you agree that before taking any formal action, you will contact us at support@subbal.com or by Certified Mail to 19800 North Creek Parkway, Suite 202 Bothell, WA 98011. The dispute should contain a brief written description of the dispute and your contact information (including your username if
your dispute relates to a Platform account). Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Sublync, and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration
13c. Binding Arbitration. If the parties do not reach an agreed-upon solution within a period of sixty (60) days from the time informal dispute resolution is initiated under the Dispute Resolution provision Section 13b, then either party may initiate binding arbitration as the sole means to resolve claims, (except as provided in the “Exception: Litigation of Intellectual Property and Small Claims Court Claims” subsection below) subject to the terms set forth in provision Section 13f. Specifically, all claims arising out of or relating to these Terms (including the Terms’ formation, performance, and breach), the parties’ relationship with each other, and/or your use of Sublync shall be finally settled by binding arbitration. Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
13d. Class Action Waiver. The parties further agree that the arbitration shall be conducted in the party’s respective individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. You and Sublync agrees that each may bring claims against the other only in your or our individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above shall be deemed null and void in their entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
13e. Litigation of Intellectual Property and Small Claims Court Claims. Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring enforcement actions, validity determinations, or claims arising from or relating to theft, piracy or unauthorized use of intellectual
property in state or federal court or in the U.S. Patent and Trademark Office to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.
13f. Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator will be strictly confidential for the benefit of all parties.
13g. Changes to this Section. Sublync will provide thirty (30) days’ notice of any changes to this section by posting on this Site. Amendments will become effective thirty (30) days after they are posted on this Site. Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on “Changes to This Section” is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using this Site.
13h. Survival. This Mandatory Arbitration and Class Action Waiver section shall survive any termination of your use of the Website.
General
14a. Severability. If an arbitrator or a court of competent jurisdiction finds any provision of these Terms to be invalid, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.
14b. No Waiver. Except as expressly set forth in these Terms, (i) no failure or delay by you or Sublync in exercising any rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of these Terms will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.
Questions
If you have questions about these Terms or the Privacy Policy, please contact us by email at support@subbal.com, by mail at 19800 North Creek Parkway, Suite 202 Bothell, WA 98011, or customer support number (844) 688-0805.
